How do I start an order?
Create an account and get access to all products and prices. You can add products to the cart, and proceed to checkout for confirming the order. Contact us if you need support of any kind.
Where can I find status on my order?
All orders shipped from our warehouse will have a unique tracking code. You will have received an email when the shipment of your order was processed. Access the tracking link, and you can follow your order.
What is the delivery time for SMART BRAKE?
Products that are in stock will be shipped within 10 working days of receiving payment.
Due to the COVID19 pandemic, we experience longer delivery times for components, impacting our delivery times temporary. We will keep you informed about expected shipment.
Which logistic company do you use?
We use DHL Worldwide for all international shipments, and DHL/local logistics companies in Norway.
What is the shipping cost?
Freight cost be calculated in the checkout, according to product (volume/weight) and destination (country/region). Freight cost follow the rates we get from our shipment partner.
Will there be additional fees for deliveries outside Norway?
All products in our webshop are excluding local VAT and customs. Such fees will be added and invoiced by DHL when products are entering your local country.
Can you estimate local VAT and customs in my country?
Custom fees and taxes vary between countries. We recommend contacting your local customs office for more information.