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Frequently asked question

Videos speak louder than words – if you do not find answers below, check out our gallery of short video clips for user tips, instructions, and inspiration 


SMART BRAKE is the world’s first wireless brake system for sports and mobility equipment. With 3 different remote controllers, users can easily control brake and parking with their fingertips. SMART BRAKE is modular and can be built according to your needs! 

SMART BRAKE can be applied across bicycles, wheelchairs, frontwheels, cargo bikes and more. Find your application here

Learn more about our technology here

For access to all our products and prices, please create an account. Registered users get 10% discount on first order.

Distributors can sign up for a reseller account, for access to our online portal with special discounts on all products, marketing material and more.  

Shipping & delivery

Create an account and get access to all products and prices. You can add products to the cart, and proceed to checkout for confirming the order. Contact us if you need support of any kind.

All orders shipped from our warehouse will have a unique tracking code. You will have received an email when the shipment of your order was processed. Access the tracking link, and you can follow your order.

Products that are in stock will be shipped within 10 working days of receiving payment. 

Due to the COVID19 pandemic, we experience longer delivery times for components, impacting our delivery times temporary. We will keep you informed about expected shipment.

We use DHL Worldwide for all international shipments, and DHL/local logistics companies in Norway.

Freight cost be calculated in the checkout, according to product (volume/weight) and destination (country/region). Freight cost follow the rates we get from our shipment partner.

All products in our webshop are excluding local VAT and customs. Such fees will be added and invoiced by DHL when products are entering your local country.

Custom fees and taxes vary between countries. We recommend contacting your local customs office for more information.

SMART BRAKE components

All SMART BRAKE remote controllers are wireless and have 20-30 meters signal range. They communicate via radio frequency (RF) and do not interfere with other power sources or transmitters. All remotes can be connected and used in parallel. 

Hand Control, also referred as Companion Control, is the two-button control:
Push the button to increase the brake pressure and release the button to release the brake pressure.

(P): Parking brake function which lock the brakes. To unlock the brake, press the (brake) button.

Type of battery in the Hand Control: 3.7V 190mAh, Li-Polymer, 1+ year life.

Learn more

Brake Trigger, also referred as Thumb Brake.
With the Brake Trigger, you can activate the brake simply by the tip of your finger. With 80 points resolution, you control the brake force gradually, according to your needs.

(P) Activate parking brake by pushing the lever 4 times within 5 second interval. 

Type of battery in the remote control: CR2032 (3.7V 190mAh, Li-Polymer). 1+ year life.

Learn more 

Active brake – To activate the brake, simply pull the lever towards you as a normal bike lever. 

Parking brake (p) – To activate the parking brake, push the handle away from you one notch. When parking brake is activated, the controller lights up a red light.

Handgrip size: The brake lever position can be adjusted according to hand size. By setting the lever in preferred position the technology automatically adjust itself to obtain proper braking force per degree of lever movement.

If decreasing the distance from the lever to handlebar: Do 5 full brake lever movements. You will remain full braking effect after completing this routine.

If increasing the distance from the lever to handlebar: Do 1 full brake lever movement. You will regain full braking effect immediately. 

Learn more 

Can I use the Brake Lever on both sides of the handlebar?

Yes, the Brake Lever is made symmetric to fit both side of the handlebar. Simply turn the Brake Lever around. 

Why does the Brake Lever have two notches?

The second notch is made for future functions, and are for now only an extension of the parking brake. 

The Brake Unit is a mechanical electronic control box for the brakes. It receives signals from the remote controller and transmit them to a function. 

Inside the Brake Unit is a motor that push a piston into the reservoir. Mineral oil will from there go into the brakes, providing increased brake pressure. 

The Unit is powered by re-chargeable battery, providing capacity for est. 4 000 full brake cycles from fully charged battery.

Learn more

How to start the Unit?

  1. Push one time on the Power button to start the system. When starting you will hear the motor preform a braking test and a red blinking light occurs. 
  2. Activate all remotes by triggering them. IF not all remote are activated after powering up the system, SMART BRAKE will activate fail-safe. 

How to turn off the Unit?

Hold the activation button for 5 seconds until a red light appears inside the USB latch. SMART BRAKE goes into sleeping mode (no power used) after 60 minutes of inactivity. To wake up the system, turn the unit on and activate all remotes by triggering them. IF not all remote are activated after powering up the system, SMART BRAKE will activate fail-safe. 

By activating the parking brake from the control, the Unit locks the brakes and goes into a sleeping mode. From parking brake mode, SMART BRAKE will not be activated simply by moving the vehicle. You need to release the P-brake from your controller

How many Brake Units do I need?

Each SMART BRAKE Unit provides enough brake force to stop 100 kg (sum of user + vehicle)

0-100 kg =      1 brake unit

100-200 kg = 2 brake units

200+ kg =        3 brake units

One Brake Unit can connect with two calipers or rim brakes simultaneously (Y-connection).

Key factors to consider when selecting your SMART BRAKE kit:

– Total weight of vehicle + user
– Scope of use, e.g. speed, steepness of tracks, etc
– Disc brakes will normally have shorter stopping distance than rim brakes

Common questions

SMART BRAKE is a multipurpose brake technology, applicable across bicycles, trikes, wheelchairs and other activity equipment. We combine our wireless technology with well-known components such as Tektro Auriga disc calipers and Magura HS11 rim brakes (other calipers can be used, e.g. Shimano, SRAM). SMART BRAKE enhances the functionality of traditional brake systems. SMART BRAKE will comply with any application already using wired brakes (disc/rim). Contact us if you want help finding the right kit to your vehicle.

Learn more about applications 

We have several thousand brake units in active use worldwide. SMART BRAKE has been thoroughly tested by the team and customers for more than 5 years, in all weather conditions and harsh environment.

Our team make no compromise on safety. Each SMART BRAKE system should have backup, either a parallel SMART BRAKE system or manual brake solution. SMART BRAKE has fail-safe integrated; In case of technical issues or low battery level (<15%), the system will automatically activate the brake until full stop (slow stop). The user can manually release the brake, to finish the trip (using the secondary brake).

Learn more about fail-safe

SMART BRAKE components are mainly made out of ABS (hard plastic) and aluminum. The main criteria for material selection are tolerance, low weight and signal stability. Our materials and components have been thoroughly tested for tolerance, sealing (leakage) and signal strength/stability.

SMART BRAKE is invented and developed in Norway, by a small team of experienced industrial designers, mechanical engineers and software developers. They all share the same passion for sports, and a drive to develop high quality products enabling more people to be active on a daily basis.

Our products are assembled, tested and shipped from our headquarters outside Oslo, Norway. The Norwegian mountains and harsh environment provide the optimal test conditions for outdoor equipment, such as SMART BRAKE.

Remember to charge the Brake Unit and Brake Lever before first use, by connecting the USB charger included in the kit via the USB port.

Estimated charging time:

– Brake Unit: 3,5 hours
– Brake Lever: 2,5 hours

Hand Controller and Brake Trigger use replaceable batteries (1+ years lifetime)

Our team handles all service inquiries directly through email, chat and phone. Before contacting us, we recommend having a look at our instruction videos 

In case the products need service in our workshop, we organize shipment with our global partner DHL Our service team are the same people
developing the technology; this ensures that your SMART BRAKE is upgraded and repaired by the most competent and experienced personnel.

Read the User Manual carefully.

See our Instruction Videos , here you find relevant information about setup, use and maintenance.

If you do not find answers to your questions, do not hesitate to contact us directly.

Clean the Brake Unit and Brake Lever using a cloth with water and mild soap. Avoid using running water at high pressure on any of our products.


Make sure that the product is fully charged and that your charger works properly. Fully charged will give you a green light. 

The common part in SmartBrake

The brake activator applies brake force to the caliper so that you don’t have to! Read more about the brake unit.

If the handgrip is a challenge, then this will be your solution

Pulling this lever is super soft, and with an easily accessible parking brake function, your next ride will be much smoother. Learn more about the Brake lever.

When independency and additional safety are your priority

Operate the brake and parking wirelessly from 20 meters distance with this small remote. Read more about the hand controller.